Welcome to Your Home with Morgan Property Management

At Morgan Property Management, our goal is simple: to make renting your home a positive, easy, and stress‑free experience. We understand that moving home and settling into a new tenancy can be overwhelming, which is why we’re here to support you every step of the way — from viewing to move‑in, throughout your tenancy, and at the end of your stay.

Your Home, Your Rights, Your Support

We want you to feel secure and informed. When you rent with us, you benefit from:

A Safe and Well‑Maintained Home
We work with landlords to ensure that all properties are safe, secure, clean, and well maintained. If something needs attention, we will arrange repairs promptly and keep you updated throughout the process.

Clear Communication and Respect
We believe in open, respectful communication. Our team is available to answer questions and support you with any tenancy‑related needs. We will always provide advance notice before inspections or visits and aim to make every interaction clear and helpful.

Your Legal Protections
Your tenancy agreement sets out your rights and responsibilities. You also have statutory protections, including the right to live in your home without unfair interruptions and to have your deposit handled appropriately.

Finding and Renting Your Property With Us

1. View Properties You Love
Tell us what you’re looking for — location, budget, size, and must‑have features — and we’ll match you with suitable options from our portfolio.

2. Understand Your Tenancy
Before you move in, we will help guide you through your tenancy agreement so you know exactly what to expect, including:

Rent and payment schedule
Deposit protection
Responsibilities for bills and property care

3. Move‑In Support
We coordinate tenancy setup, move‑in inspections, compliance paperwork, and access to key information about your new home.

Tenancy Life: What to Expect

Prompt Repairs and Reporting
If something goes wrong, report it to us as soon as possible. We aim to resolve issues quickly, keeping your home comfortable and compliant.

Regular Property Inspections
We conduct periodic property checks with advance notice so we can identify and address maintenance before it becomes a problem.

Respectful Access and Visits
We will always provide at least 24 hours’ notice before routine visits or inspections and arrange times that suit you.

Payments, Deposits & Fair Practice

Your rent is due in advance as outlined in your tenancy agreement.
Your deposit is protected in a government‑approved scheme and will be returned fairly at the end of your tenancy, subject to normal terms and conditions.
We comply with all permitted payment regulations, and we are transparent about any charges before you commit.

Need Help? We’re Here for You

If you have questions about:

Repairs or maintenance
Rent payments
Your tenancy agreement
Moving out or tenancy renewal
Anything else related to your tenancy

Our team is ready to help. We aim to make your rental experience dependable, respectful, and supportive — because your home matters.

Tenant FAQ

1. How do I pay my rent?

Rent is due in advance as outlined in your tenancy agreement. We offer secure, transparent payment methods, and you will receive statements for every payment. Please contact us if you need guidance on setting up recurring payments.

2. What happens with my deposit?

Your deposit is protected in a government-approved tenancy deposit scheme. It will be returned fairly at the end of your tenancy, subject to normal terms and any deductions for damages beyond normal wear and tear.

3. Who do I contact for repairs or maintenance?

Report all repair requests to our office using the contact details provided in your tenancy pack. Our team coordinates with trusted contractors and keeps you updated on progress. Emergency issues are prioritised.

4. How often will my property be inspected?

We conduct periodic inspections to ensure your home remains safe, compliant, and well-maintained. We provide at least 24 hours’ notice and schedule inspections at convenient times.

5. Can I make changes to the property?

Minor decorative changes may be allowed with prior written permission from the landlord. Structural or major alterations require landlord approval. Always check with us before making changes.

6. What are my rights under the Renters’ Rights Act 2026?

The Act provides stronger tenant protections, including:

Greater security with periodic tenancies
Transparent rent review processes
Fair access and non-discrimination rights
We ensure your tenancy is compliant with all legal requirements.

7. Can I have pets?

Pet agreements are considered on a case-by-case basis. Speak with us before bringing a pet into the property.

8. How do I end my tenancy?

Check your tenancy agreement for notice periods. We will guide you through the process, including check-out, deposit return, and any final responsibilities.

9. Who do I contact for general questions?

Our team is available by email or the online contact form for any questions related to your tenancy. We aim to provide clear, timely, and helpful support.